Candle Avenue

 

FAQs & Shipping

How much are your Personalised Candles?
All the prices for standard candles are shown in the main shop.

Personalised Candles are priced as follows.

10x3"........................$49.95
8x3"..........................$47.95
6x3"..........................$41.95
10x2"........................$39.95
8x2"..........................$36.95
6x2"..........................$34.95

This includes all text, photos/images, ribbon etc. If you wish to place something on the back of the candle also, please add $5.00.

These prices do not include the shipping cost, but a detailed quote, will be emailed to you, along with your design proof, within 2 days of submitting your form.


How much does it cost for postage?
I use Australia Post for all orders, but you can choose whether it be Express Post or Parcel Post at the checkout.

For Personalised Candles, please allow 3 days from receipt of payment for your candle to be finished, plus delivery time. I cannot guarantee Australia Post delivery times, but use the following as a general guide:

Express Post (Australia wide): 1 - 3 days* (outside WA, usually 2-3 days)
Parcel Post (WA): 2 - 7 days
Parcel Post (rest of Australia): 3 - 12 days

Every effort is made to charge you the most economical and accurate postage charge. Depending on where you live and the weight/size of your order, the postage will be automatically calculated at the checkout.

I take every care to make sure that you receive your personalised candle in the exact condition as I sent it. Your personalised candle is wrapped in tissue paper, bubble wrap and then in a heavy mailing tube or box. However, I accept no responsibility for any poor handling by Australia Post which may cause any damage to your personalised candle while in transit.

* For EXPRESS web sales - if you are buying a general candle and select "express post" in the checkout, please be aware that I will make every effort to get your candle in the mail as quickly as possible, but I cannot always guarantee same day despatch. If you need your candle by a certain date, please let me know at the time of purchase and I can let you know your options for postage to make sure you receive it in time.

At this time, I supply orders to Australia only.